10 Ideas To Keep Your Tenants Happy

10 Ideas To Keep Your Tenants Happy

Landlords need to understand how to get reliable, long-term tenants. Here are 10 ideas to keep your tenants happy.

 

Happy Tenants = Happy Landlord

KEY TAKEAWAYS 

• Landlords profit when finding quality tenants who renew their leases.
• Keeping your tenants happy leads to success.
• Our 10 ideas to keep your tenants happy will make you prosper as a landlord.
• Read our useful tips to help you profit as a landlord.
• Hire the best local property management company that can make your tenants happy.

 

10 Ideas To Keep Your Tenants Happy

 

The most successful landlords know how to find reliable tenants and keep them long-term. Your ultimate dream as a landlord is when your tenants pay on time, take care of your property and notify you promptly about needed repairs and maintenance.

On the other hand, turnovers become expensive. Preparing your property to rent, advertising vacancies, showing the property, and screening applicants take time and cost you money. Avoid this by encouraging your tenants to renew their leases.

Increase your profits by avoiding turnovers by make your tenants happy.

Follow our 10 ideas to keep your tenants happy.

 

1. Create a Clear Lease Agreement and Your Expectations Understood

 

Right from the start, you must establish a good relationship and clearly explain your expectations of your tenants and what they can expect from you. When your tenants sign the lease agreement they agree to its terms. Similarly, you must stick to what you promise to do for them. This will make both parties happy.

Also, ensure that any specific exceptions or conditions included in the agreement are clear and specific. This avoids future doubts and problems.

 

2. Respond in a Reasonable Time to Property Repairs and Maintenance.

 

Tenants hate waiting for repairs. Quick fixes lead to happier tenants. A broken appliance or faulty leak creates an inconvenience best resolved right away. Frustrated tenants waiting for repairs become unhappy.

So, answer the phone when tenants call. Quickly reply to text messages and emails. If you are busy, respond to them within 12 hours or less.

Keep contact information for specialized reliable repair persons for every repair a rental needs. Don’t waste time by seeking a furnace expert or other specialist during an emergency.

 

3. Quickly Resolve Tenant Complaints

 

Good communication between yourself and your tenants makes it easier for their voicing complaints. Resolve every complaint within a week even if you don’t think it is severe. Make your tenants feel they are a priority in your life.

While minor concerns like a dripping tap or a faulty door handle don’t require urgency, make sure your tenants know that you will fix it.

Large issues like safety and security must be fixed immediately.

Your tenants must feel you are reliable and responsible which will encourage them to stay longer.

 

4. Respect Your Tenants’ Privacy

 

As a landlord, you have the right to inspect your tenants’ homes. Yet, you must follow your state laws about the right to entry. Also, never arrive unannounced.

You need a valid reason to inspect their private home. Try to give at least 48 hours’ notice if you have a right to enter under the law. Otherwise, make an appointment to inspect at their convenience.

Your lease agreement must clearly state when you have a right to enter and how much advance notice you are allowed to give them.

For example, your lease agreement should state your right to inspect for maintenance issues once every six months. It’s best to discover issues requiring repairs sooner than later. This will save you money in the long run.

 

5. Make Your Property Investments Feel “Homely”.

 

Small changes to improve living conditions can create a positive impact. The more appealing and aesthetically attractive, the more welcoming. The more your new tenants feel at home the better for you. Little things making your tenants stay happier encourage them to renew the lease.

 

6. Stay on Top of New Laws Affecting Your Properties and Tenants’ Rights

 

Not learning about recent changes in the law can get you into legal trouble,

Your tenants may read about recent laws affecting their rights in the local media, from tenant advocacy organizations, or on social media. If your tenants know their rights better than you do, expect trouble.

 

7. Make Cosmetic Improvements on a Regular Schedule

 

Tip: If you are lucky enough to acquire long-term tenants offer them professional carpet cleaning, and fresh paint every two years.

Bonus: Adding smart home security features like video doorbells and better alarm systems protects your property while making your tenants feel safer.

Every year ask your tenants what small cosmetic features they would like. They will be happy when you install them.

 

8. Offer Incentives to Tenants Helping You Fill Vacancies

 

This will help you find tenants faster. Also, it increases the chance of retaining good tenants who help their friends or family move into the same building or neighborhood.

 

9. Small Tokens of Appreciation

 

Let your tenants know you appreciate them. A Christmas or birthday card with a personal note and a small gift certificate goes a long way to encourage tenant loyalty.

 

10. Take it Easy When Raising Rents

 

Renting during a weak rental market and finding a stronger market when it’s time to renew the lease is tempting. Yet, a quick profit may lead to turnovers reducing your expected gains.

Tip: Offering to renew at slightly lower than market rates can help retain good tenants when they look at their options elsewhere. A slight rent increase trumps relocating to a new landlord who may not be as reliable and fair.

Bonus: Read our informative blog posts to help landlords profit such as:

“What Upgrades Get Your Money Back in Rentals?”;

“How Many Rentals Do You Need To Retire Comfortably?”;

“10 Things Landlords Should Know About Their Tenants”; and

“Tips For New Landlords”.

 

10 Ideas To Keep Your Tenants Happy – Conclusion

 

Happy tenants make happy landlords! Follow our 10 ideas io keep your tenants happy.

Let’s sum up our 10 ideas for making and keeping your tenants happy

1. Create a clear lease agreement stating your expectations at the start
2. .Quickly make repairs and maintenance;
3. Resolve tenant complaints rapidly;
4. Respect your tenants’ privacy;
5. Make your tenants’ home feel “homely”;
6. Stay up to date on new laws affecting your properties and tenants’ rights;
7. Make cosmetic improvements regularly;
8. Offer incentives to tenants to help you fill vacancies;
9. Give small tokens of appreciation to your good tenants; and
10. Raise rents gradually for tenants you want to keep.

Tip: If you are too busy to accomplish these 10 steps, hiring a reliable local professional property management company will make you happy.

 

Hire a Property Management Company Who Knows How to Make Your Tenants Happy

 

WeLease Property Management Company serves all of San Diego County. We know how to make tenants happy. So much so that recently ranked as the:

Best San Diego Property Management Company in 2022 by the San Diego Union-Tribune newspaper readers. This includes tenants, landlords, and housing investors.

Read all about our #1 Ranking at:

“Best Property Management Company In San Diego 2022”

Contact us now to learn about our award-winning services and how we help landlords and tenants with their own informational web pages.

 

Steven Rich, MBA – Guest Blogger

 

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